Can I cancel my package holiday and get a refund?

Yes, you can cancel a package tour before departure under German law, but the tour operator may charge a reasonable cancellation fee — unless unavoidable, extraordinary circumstances (like a pandemic) apply.

You can cancel your package holiday at any time before departure, but the organiser may charge a reasonable cancellation fee based on actual costs incurred and lost profit — capped by EU rules that limit deductions to a percentage of the total price depending on how many days before departure you cancel.

A package holiday provider can charge a reasonable cancellation fee, but only if it's clearly stated in your contract and reflects their actual losses — not a penalty. You’re entitled to a full refund if they cancel.

Yes, you may cancel a travel package and get a full refund within 7 days if the contract was made away from the seller’s place of business (e.g., at home or online), under California’s Travel Consumer Restitution Fund law.