Can I get compensation for lost or damaged luggage?

How the answer differs across 9 jurisdictions

The Short Answer

The airline is primarily responsible for lost luggage under the Montreal Convention, but if you booked a package tour, the tour operator may also be liable for resulting travel defects.

€1,519
Max airline liability per bag
21 days
Deadline to report lost luggage
7 days
Deadline for delayed luggage claim
2 years
Time limit to sue airline
AustraliaFull article
The Short Answer

For domestic flights in Australia, the maximum compensation for lost luggage is $1,600 per passenger, as set by the Civil Aviation Act and Air Navigation Regulations.

$1,600
Max compensation
Domestic only
Flight scope
Per passenger
Compensation basis
30 days
Claim deadline
The Short Answer

You can claim compensation for lost luggage on an EU flight under the Montreal Convention, which applies in Ireland through the Air Navigation and Transport Act 1936. You must report the loss to the airline within 7 days and submit a written claim within 21 days.

7 days
Report deadline
21 days
Claim deadline
€1,519
Max compensation
Montreal Conven
Governing treaty
SingaporeFull article
The Short Answer

You can claim compensation from the airline for damaged luggage under the Carriage by Air Act, which applies to international flights and sets limits and procedures for claims.

7 days
Report damage deadline
21 days
Baggage delay claim
S$2,500
Max baggage liability
2 years
Time to sue
South KoreaFull article
The Short Answer

Under South Korean law, airlines are liable for lost luggage up to ₩1.5 million per passenger unless a higher value is declared and paid for in advance.

₩1.5 million
Liability limit
7 days
Report deadline
21 days
Loss presumption
Article 104
Aviation Business Act
The Short Answer

If your luggage is lost on a UK flight, you may claim compensation under the Montreal Convention (which applies in the UK), not the Civil Aviation Act 1982 — that Act does not set baggage compensation rules.

€1,519
Max per bag
21 days
Lost claim deadline
7 days
Damaged claim deadline
Montreal Conven
Governing law
US FederalFull article
The Short Answer

Yes, airlines can limit compensation for lost or damaged bags under federal law, but only if the limitation is reasonable and not unfair or deceptive under 49 U.S.C. § 41712.

$3,800
Max domestic baggage liability
21 days
Lost bag claim deadline
7 days
Damaged bag claim deadline
49 U.S.C. § 417
Unfair practices law
US-CaliforniaFull article
The Short Answer

No, you generally cannot sue an airline for delayed or lost luggage under California state law because federal law (the Montreal Convention and U.S. Department of Transportation rules) preempts state law in this area.

100% federal
Preemption scope
$3,800 max
Intl. baggage limit
21 days
Lost bag deadline
7 days
Domestic delay claim
The Short Answer

Airlines in Japan are liable for damaged baggage under the Montreal Convention, with a maximum compensation of 1,288 Special Drawing Rights (approx. ¥230,000) per passenger, unless higher value is declared and paid for.

¥230,000
Max compensation
7 days
Report deadline
21 days
Delay claim limit
SDR 1,288
Liability cap

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Not legal advice. This article is general information based on publicly available sources, written for educational purposes. Laws change and individual situations vary. Consult a licensed attorney in your jurisdiction before acting on anything you read here. Last reviewed: June 2026.