Small Claims

Yes, you can file a small claim in your national court under the EU Small Claims Procedure Regulation (EU) No 861/2007, provided the claim is under €5,000 and involves cross-border or domestic consumer disputes. National rules apply for purely domestic cases, but all EU Member States must implement minimum standards for fairness, transparency, and proportionality under Directive (EU) 2019/2161 and Directive 2005/29/EC.

You may file a cross-border small claim in the EU if the amount claimed is ≤ €5,000 and the defendant is domiciled or established in another EU Member State (excluding Denmark). The European Small Claims Procedure (ESCP) applies under Regulation (EC) No 861/2007, as amended by Regulation (EU) 2015/2421. National small claims procedures also exist for domestic disputes.

You may file a cross-border or domestic small claim under Regulation (EC) No 861/2007, provided your claim is under €5,000 and concerns contractual liability (e.g., defective goods). National consumer protection laws — notably Directive 1999/44/EC on consumer sales — entitle you to repair, replacement, price reduction or termination, and these rights are enforceable via simplified procedures.

The EU 14-day cooling-off period applies to distance contracts (e.g., online purchases) and grants consumers a statutory right to withdraw without justification. It is distinct from the Small Claims Procedure, which is a separate judicial mechanism for enforcing rights—including refunds—when disputes arise. The cooling-off period starts the day after contract conclusion and must be exercised by clear statement to the trader.