How many days do I have to cancel a door-to-door sale?

What the Law Says

California law gives consumers strong protections for door-to-door sales — transactions that occur anywhere other than the seller’s permanent place of business.

A 'door-to-door sale' is defined as a sale, lease, or rental of goods or services for $25 or more, made at a location other than the seller’s regular place of business — such as your home, workplace, or a hotel room.

The law requires the seller to give you a completed cancellation form at the time of sale. This form must be attached to the contract or receipt and clearly explain your right to cancel.

You may cancel the sale by delivering written notice to the seller before midnight of the third business day after the date of the sale. Business days exclude Sundays and federal holidays.

Statutory Text

The buyer may cancel a door-to-door sale until midnight of the third business day after the date of the sale.

— Civil Code § 1689.6(a) — Cancellation of door-to-door sales

Statutory Text

Any provision in a contract for a door-to-door sale which waives the buyer’s right to cancel… is void and unenforceable.

— Civil Code § 1689.6(c) — Waiver of cancellation right

Statutory Text

If the seller fails to provide the required cancellation form, the buyer may cancel the sale at any time within three business days after receiving the form.

— Civil Code § 1689.6(b) — Late or missing form

Sources