US FederalDoes an airline have to accommodate my wheelchair or mobility device?
Yes, U.S. airlines must accommodate wheelchairs and other mobility devices under the Air Carrier Access Act, including stowing them in the cargo hold at no extra charge and providing assistance from curb to gate.
What the Law Says
The Air Carrier Access Act (ACAA) prohibits discrimination against individuals with disabilities in air travel and mandates specific accommodations for passengers who use wheelchairs or other mobility devices.
Airlines operating in the United States must accept and transport wheelchairs, scooters, and other mobility aids — whether manual or battery-powered — without charging extra fees. This includes accepting devices that exceed standard baggage size or weight limits.
Carriers must also provide assistance to passengers with disabilities from the curb or vehicle drop-off point through check-in, security screening, boarding, connecting flights, and deplaning — commonly called 'curb-to-gate' service.
Passengers using mobility devices are entitled to pre-board the aircraft, and airlines must ensure that mobility devices are stowed safely in the cargo hold and returned promptly upon arrival.
Statutory TextA carrier may not discriminate against an otherwise qualified individual on the basis of disability in the provision of air transportation.
— 49 U.S.C. § 41705 — Prohibitions on discrimination
Statutory TextA carrier shall provide prompt and safe stowage and timely return of a passenger's wheelchair or other mobility aid.
— 49 U.S.C. § 41705 — Prohibitions on discrimination
What to Do
Notify the airline at least 48 hours before departure if you’ll need assistance or plan to check a mobility device.
Arrive at the airport early (recommended: 2 hours before domestic flights) to allow time for assistance and device check-in.
Label your mobility device clearly and remove personal items; airlines are not liable for damage to detachable parts like seat cushions or batteries unless properly secured.
Request pre-boarding at the gate — it’s your right under the ACAA.
If denied accommodation or mistreated, file a complaint with the airline within 45 days and/or with the U.S. Department of Transportation’s Aviation Consumer Protection Division.
Sources
Same Question, Other Jurisdictions
Canada
Australia
European Union
UK
US-CaliforniaNot legal advice. This article is general information based on publicly available sources, written for educational purposes. Laws change and individual situations vary. Consult a licensed attorney in your jurisdiction before acting on anything you read here. Last reviewed: 2026-06-08.