What are my rights for digital content that doesn't work?

Yes, but only if the digital content hasn’t been downloaded or streamed yet — and only if you haven’t explicitly agreed to start delivery before the 14-day withdrawal period ends.

If digital content you bought in Ireland is defective, you have the right to a repair, replacement, or refund under the Consumer Rights Act 2022.

You have the right to a repair, replacement, price reduction, or refund if a digital game you bought in the EU doesn’t work as described — and you must act within 2 years of purchase.

You have the right to a repair, replacement, price reduction, or full refund for a faulty digital download under the Consumer Rights Act 2015.

Yes, you can get a refund for digital content in South Korea within 7 days of purchase, unless the content was fully downloaded or used with your consent.