What remedies do I have if my package holiday accommodation is not as described?

If your hotel room in a package tour doesn’t match what was promised, you can demand repairs, price reduction, replacement services, or even cancel the trip — and you may claim compensation for extra costs or lost vacation value.

If your holiday accommodation in Ireland was not as described, the Package Holidays and Travel Trade Act 1995 gives you the right to compensation or a price reduction from the travel agent or tour operator.

You may be entitled to a price reduction, compensation for damages, or even cancellation with full refund under the EU Package Travel Directive if your hotel was significantly worse than described.

You have the right to claim compensation or a price reduction if your package holiday hotel was significantly different from what was described, under the Package Travel and Linked Travel Arrangements Regulations 2018.

Yes, you may claim compensation if the hotel provided in your package tour differs from what was promised in the contract, under Japan’s Act on Prevention of Unjustifiable Premiums and Misleading Representations and the Consumer Contract Act.