SingaporeMy flight from Singapore was cancelled. What compensation can I get?
If your flight from Singapore was cancelled, you may be entitled to compensation, refunds, or re-routing under the Carriage by Air Act, but only if the flight is covered by the Montreal Convention and operated by a carrier subject to Singapore law.
What the Law Says
The Carriage by Air Act governs international air travel involving Singapore and gives legal effect to the Montreal Convention — the key international treaty on passenger rights, including for flight cancellations.
Under Singapore law, the rights of passengers on cancelled flights depend primarily on whether the flight is 'international carriage' as defined by the Montreal Convention (which Singapore has adopted). The Carriage by Air Act makes this Convention part of Singapore law.
Section 3 of the Carriage by Air Act states that the Montreal Convention applies to all international carriage by air — meaning flights between Singapore and another country, or flights that start or end in Singapore and involve a stop in another country.
However, the Act itself does not set fixed compensation amounts for cancellations (e.g., €250–€600 like EU rules). Instead, it incorporates the Montreal Convention’s liability framework, which allows passengers to claim damages for proven losses — such as unused ticket value, reasonable rebooking costs, or verifiable expenses — but not automatic flat-rate compensation.
Statutory Text— section title
— Carriage by Air Act, s. 3
What to Do
Check if your flight qualifies as 'international carriage' under the Montreal Convention (e.g., Singapore to Bangkok, or Singapore–London with a stop in Dubai).
Contact the airline immediately to request a full refund of the unused portion of your ticket, or re-routing to your destination at the earliest opportunity.
Keep receipts for any additional expenses (e.g., meals, accommodation, alternative transport) — you may claim these as damages if they’re reasonable and directly caused by the cancellation.
If the airline refuses a refund or fair compensation, you may file a claim in the Singapore courts — but you must do so within two years from the date the aircraft arrived, or should have arrived.
Sources
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Not legal advice. This article is general information based on publicly available sources, written for educational purposes. Laws change and individual situations vary. Consult a licensed attorney in your jurisdiction before acting on anything you read here. Last reviewed: 2026-06-08.
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