UKI bought goods on sale. Do I have the same rights as for full-price items?
Yes, you have exactly the same legal rights for sale items as for full-price goods under the Consumer Rights Act 2015.
What the Law Says
The law makes no distinction between sale and full-price goods when it comes to your basic consumer rights. The Consumer Rights Act 2015 sets out what you’re legally entitled to — and these rights apply equally regardless of price or discount.
When you buy goods from a business in the UK, they must meet three key legal standards: they must be of 'satisfactory quality', 'fit for purpose', and 'as described'. These rights apply to every purchase — whether at full price, on promotion, or reduced for clearance.
The fact that an item was sold at a discount does not reduce or remove any of these statutory rights. Businesses cannot use signs like 'no refunds on sale items' or 'sold as seen' to override your legal protections — such terms are unenforceable if they try to exclude or restrict your rights under the Act.
Statutory TextThe goods supplied under the contract must be of satisfactory quality.
— Consumer Rights Act 2015, s. 9 — Satisfactory quality
What to Do
Check if the item fails one of the legal standards (e.g., broken, not as described, or unsafe).
Contact the seller within 30 days for a full refund — this is your short-term right to reject.
If more than 30 days have passed but less than six years, you may still be entitled to repair, replacement, or partial refund.
Keep proof of purchase (e.g., receipt, bank statement) — it strengthens your claim.
If the seller refuses your lawful request, report them to Citizens Advice or Trading Standards.
Sources
Not legal advice. This article is general information based on publicly available sources, written for educational purposes. Laws change and individual situations vary. Consult a licensed attorney in your jurisdiction before acting on anything you read here. Last reviewed: 2026-06-08.