AustraliaHousing
Security deposits, eviction, repairs, rent increases, breaking a lease
25 questions
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Anti-Discrimination
(6)I was told I couldn't rent a property because of my race. What legal protections exist?
It is illegal in Australia to refuse to rent a property to someone because of their race. The Racial Discrimination Act 1975 and state/territory anti-discrimination laws protect you.
A landlord refused to rent to me because I use a wheelchair. Is this discrimination?
Yes, refusing to rent to you because you use a wheelchair is unlawful discrimination under Australian federal and state anti-discrimination laws.
A real estate agent refused to show a property to a single mother. Is this sex discrimination?
Yes, refusing to show a property to a single mother because she is a woman or a parent may be unlawful sex discrimination under Australian federal and state anti-discrimination laws.
A property manager won't allow my guide dog in a rental property. Is this lawful?
No, it is not lawful for a property manager to refuse a guide dog in a rental property in Australia — guide dogs are protected assistance animals under federal and state anti-discrimination laws.
I was told my children are not welcome in a rental complex. Is this sex discrimination?
No, excluding children from a rental complex is not sex discrimination — it may be unlawful age or family status discrimination under federal and state anti-discrimination laws.
I was refused shared housing because of my Aboriginal heritage. What federal law protects me?
The Racial Discrimination Act 1975 (Cth) makes it unlawful to refuse housing based on your Aboriginal heritage.
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Consumer Protections
(7)I invested in a property fund that was marketed with misleading returns. What can I do?
You may be entitled to compensation or rescission of your investment if the property fund’s marketing contained misleading or deceptive conduct under the Australian Consumer Law.
I paid a deposit for an off-the-plan apartment and the developer misrepresented the size. What can I do?
You may be entitled to rescind the contract and recover your deposit if the developer made a false or misleading representation about the apartment size under the Australian Consumer Law.
My landlord advertised the property as having air conditioning but it doesn't work. Is this misleading?
Yes, advertising a property with air conditioning that doesn’t work is likely misleading under Australian consumer law.
My neighbour's renovations have caused cracks in my wall. Does the ACL cover this?
No, the Australian Consumer Law (ACL) does not cover damage to your property caused by a neighbour’s renovations — it applies only to goods, services, and conduct in trade or commerce, not private residential construction between individuals.
A property developer's marketing material showed amenities that were never built. What's my recourse?
You may have a claim under the Australian Consumer Law for misleading or deceptive conduct, false representation, or breach of consumer guarantees — and can seek remedies including compensation, contract termination, or injunctions.
A solar panel installer made false claims about energy savings. Can I get compensation?
Yes, you may be entitled to compensation under the Australian Consumer Law if a solar panel installer made false or misleading claims about energy savings.
A property was advertised as 'flood-free' but it flooded within months. What legal action can I take?
You may have a claim under the Australian Consumer Law for misleading or deceptive conduct, false representation, or breach of consumer guarantees — especially if the 'flood-free' claim was made in advertising or during sale negotiations.
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Building Standards
(4)My builder did a poor renovation job and water is leaking into the house. What are my rights?
You have rights under the Home Building Act and Australian Consumer Law to demand repairs, compensation, or termination of the contract if your builder failed to meet statutory warranties or consumer guarantees.
The building materials used in my new house don't meet safety standards. Who is responsible?
The builder, developer, and manufacturer may all be legally responsible — the builder is primarily liable under statutory warranties in the Home Building Act, and the Australian Consumer Law applies to defective materials.
A building company used substandard plumbing and it failed within months. Are there consumer guarantees?
Yes, building companies in Australia must comply with consumer guarantees under the Australian Consumer Law, including guarantees of acceptable quality, due care and skill, and fitness for purpose.
A building inspector gave a negligent report and I bought a defective house based on it. Who is liable?
The building inspector may be liable in negligence for losses caused by their defective report, and you may also have rights against the seller under Australian Consumer Law.
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Contract Breach
(4)My builder didn't finish the job on time and left the site unfinished. What compensation can I claim?
You may claim compensation for losses caused by the builder’s failure to complete on time, including reasonable costs to finish the work or rent you paid due to delay — but only if the contract specifies a completion date and the delay was unreasonable.
My property investment scheme is not registered with ASIC. Is this legal?
No, it is generally illegal for a property investment scheme in Australia to operate without ASIC registration if it meets the definition of a managed investment scheme.
My mortgage broker recommended an unsuitable loan product. Do I have any recourse?
Yes, you may have recourse under Australian financial services law if your mortgage broker failed to act in your best interests or provide suitable advice.
My builder went into liquidation mid-project. Can I recover costs from the company directors?
Generally, no — company directors are not personally liable for a builder’s debts unless they gave a personal guarantee or engaged in wrongful trading or insolvent trading under the Corporations Act.
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Accessibility Rights
(2)An older building has no wheelchair access and the owner refuses to install a ramp. Can I demand it?
You cannot unilaterally demand a ramp, but the building owner may be legally required to make reasonable adjustments under the Disability Discrimination Act 1992.
An apartment building doesn't comply with disability access standards. Can I make a complaint?
Yes, you can make a complaint about non-compliant disability access in an apartment building under the Disability Discrimination Act 1992 (Cth). The Australian Human Rights Commission handles such complaints.
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Strata Governance
(2)My strata/body corporate is not maintaining common areas properly. What federal law applies?
No federal law governs strata or body corporate maintenance in Australia — this is regulated by state and territory laws only.
An owner's corporation won't allow me to modify my unit for accessibility. What rights do I have?
You have the right to request reasonable modifications for disability access under federal and state anti-discrimination laws, and owners corporations must not unreasonably refuse such requests.