CanadaDo I have a right to correct inaccurate information a company holds about me?
Yes, under Canadian federal privacy law, you have the right to request that an organization correct inaccurate or incomplete personal information it holds about you.
What the Law Says
The Personal Information Protection and Electronic Documents Act (PIPEDA) gives individuals the right to challenge the accuracy and completeness of their personal information held by private-sector organizations.
Under PIPEDA, if you believe personal information an organization holds about you is inaccurate or incomplete, you may request a correction. The organization must respond within a reasonable time and at minimal or no cost to you.
If the organization agrees the information is inaccurate or incomplete, it must correct it and notify any third parties to whom the information was disclosed — unless doing so is impossible or would cause unreasonable delay.
If the organization refuses your request, it must record your challenge and allow you to attach a statement of disagreement to the file, which must be made available to anyone who receives the disputed information.
Statutory TextOrganizations must correct personal information that is demonstrated to be inaccurate or incomplete.
— Personal Information Protection and Electronic Documents Act s. 14: Correction of personal information
What to Do
Contact the organization’s privacy officer or designated contact person in writing.
Clearly identify the information you believe is inaccurate or incomplete and explain why.
Provide supporting evidence (e.g., documents, records) where possible.
Keep a copy of your request and any responses.
If refused, ask for a written explanation and consider filing a complaint with the Office of the Privacy Commissioner of Canada.
Sources
Same Question, Other Jurisdictions
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European Union
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JapanNot legal advice. This article is general information based on publicly available sources, written for educational purposes. Laws change and individual situations vary. Consult a licensed attorney in your jurisdiction before acting on anything you read here. Last reviewed: 2026-06-08.