US-California

Can I correct inaccurate personal information a business has about me?

30 days
Business response time
Free request
No fee allowed
2x/year
Free correction requests
CCPA
Governing law
The Short Answer

Yes, under California law, you have the right to request that a business correct inaccurate personal information it holds about you.

What the Law Says

California’s Consumer Privacy Act (CCPA), as amended by the CPRA, gives consumers the right to request correction of inaccurate personal information held by businesses.

Under Civil Code section 1798.100, businesses must provide consumers with the ability to request correction of their personal information if it is inaccurate.

The business must acknowledge your request within 10 business days and complete the correction (or deny it with an explanation) within 45 calendar days — with one possible 45-day extension if reasonably necessary.

You may make up to two correction requests per 12-month period at no cost. Businesses cannot charge you a fee for submitting or fulfilling your request.

Statutory Text

A consumer shall have the right to request that a business correct inaccurate personal information maintained by the business about the consumer.

Cal. Civ. Code § 1798.100 — Right to correction of inaccurate personal information

What to Do

1

Identify the inaccurate information and gather supporting documentation (e.g., ID, utility bill, court order).

2

Submit a verifiable request to the business — check their privacy policy for preferred method (online form, email, or mail).

3

Wait for acknowledgment within 10 business days; expect full response (correction or denial with reason) within 45 calendar days.

4

If denied, ask for the basis in writing; you may appeal internally if the business provides that option.

5

If unresolved, file a complaint with the California Privacy Protection Agency (CPPA).

Sources

Same Question, Other Jurisdictions

Not legal advice. This article is general information based on publicly available sources, written for educational purposes. Laws change and individual situations vary. Consult a licensed attorney in your jurisdiction before acting on anything you read here. Last reviewed: 2026-06-08.