Can I reject goods not of satisfactory quality?
How the answer differs across 3 jurisdictions
IrelandFull article Under the Consumer Rights Act 2022, goods must be of satisfactory quality — meaning they must meet the standard a reasonable person would expect, taking into account price and description. If they are not, you have the right to a repair, replacement, price reduction, or refund.
SingaporeFull article Under Singapore law, goods must be of 'satisfactory quality', meaning they must meet the standard a reasonable person would regard as acceptable, taking into account price, description, and other relevant factors.
You generally have 30 days from delivery to reject faulty goods and get a full refund under the Consumer Rights Act 2015.
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IrelandI received goods that are not of satisfactory quality.
SingaporeThe goods I received are not of satisfactory quality. What standard applies?
UKHow long do I have to reject faulty goods for a full refund?Not legal advice. This article is general information based on publicly available sources, written for educational purposes. Laws change and individual situations vary. Consult a licensed attorney in your jurisdiction before acting on anything you read here. Last reviewed: June 2026.