JapanI was injured by a defective product. Who can I claim damages from?
You can claim damages from the manufacturer, importer, or seller of the defective product under Japan’s Product Liability Act.
What the Law Says
Japan’s Product Liability Act (PL Act) establishes strict liability for defects in products that cause harm to life, body, or property.
Under the PL Act, anyone who manufactured, imported, or sold a defective product is liable for damages if the defect causes injury or death. You do not need to prove negligence — only that the product was defective, the defect caused your injury, and you suffered actual harm.
The law applies to all products supplied in the course of business, including components and raw materials. It covers personal injury, death, and damage to property other than the defective product itself.
Claims must be filed within 3 years from when you knew (or should have known) of the damage and the identity of the responsible party. In any case, no claim is valid more than 10 years after the product was delivered to the consumer.
Statutory TextA person who has been damaged by a defect in a product may claim damages from the manufacturer, importer or seller of the product.
— Product Liability Act, s. 3 — Liability of Manufacturers, Importers and Sellers
Statutory TextThe right to claim damages shall be extinguished after the expiration of three years from the time when the victim or his/her legal representative becomes aware of the damage and of the identity of the person liable for the damage.
— Product Liability Act, s. 5 — Limitation Period
Statutory TextIn any case, the right to claim damages shall be extinguished after the expiration of ten years from the time when the product was delivered to the user or consumer.
— Product Liability Act, s. 5 — Limitation Period
What to Do
Gather evidence: keep the defective product, packaging, receipts, medical records, and photos of injuries or damage.
Identify the responsible party: check labels, manuals, or invoices to determine the manufacturer, importer, or seller.
Send a written demand for compensation to the responsible party, citing the Product Liability Act.
If no resolution, file a claim at the local summary court (for claims ≤ ¥1.4 million) or district court.
Consider consulting a lawyer or certified dispute resolution center (e.g., JCAA or JADRC) before litigation.
Sources
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Not legal advice. This article is general information based on publicly available sources, written for educational purposes. Laws change and individual situations vary. Consult a licensed attorney in your jurisdiction before acting on anything you read here. Last reviewed: 2026-06-08.
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